Privacy policy

Last updated: May 25, 2025

 Privacy Policy

GERMAINE GUÉRIN places the utmost importance on the right to privacy and the protection of personal data of individuals who consult, browse, or, where applicable, place product orders on its website accessible at https://www.gguerin.com (hereinafter the "Site") (hereinafter the "User(s)").

This document is intended to inform Users of the conditions under which GERMAINE GUÉRIN collects, stores, uses, and processes personal data via its Site (hereinafter the "Privacy Policy").

Users may consult the Privacy Policy at any time via the footer of the Site. Any User who disagrees with this Policy is invited not to use the Site.

GERMAINE GUÉRIN reserves the right to modify the Privacy Policy at any time, particularly to comply with legal, regulatory, jurisprudential, editorial, or technical developments, or in the event of changes to its services affecting the collection or processing of Personal Data.

Users are encouraged to regularly consult the most recent version of the Privacy Policy whenever they visit the Site or intend to place an order.

GERMAINE GUÉRIN ensures that all personal data (hereinafter "Personal Data") collected is processed in accordance with the provisions of French Law No. 78-17 of 6 January 1978, known as the “Data Protection Act,” as amended, and with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, known as the "GDPR" (together referred to as the "Regulations").

1.1 Data Controller

The processing of Personal Data is carried out by GERMAINE GUÉRIN, a simplified joint-stock company with capital of €10,000, registered with the Paris Trade and Companies Register under number 939 981 445, with its registered office at 12, Square de Clignancourt, 75018 PARIS (hereinafter "GERMAINE GUÉRIN"), which operates the Site and acts as the Data Controller within the meaning of the Regulations.

1.2 Personal Data Collected

Personal Data refers to any information that directly or indirectly identifies a natural person, in particular by reference to an identifier or a name.

Personal Data is collected by GERMAINE GUÉRIN:

• Directly, when voluntarily provided by Users through forms on the Site, such as when subscribing to the newsletter or placing a product order;
• Indirectly, during browsing activities (connection and navigation data necessary for the provision of services by GERMAINE GUÉRIN). For more information on cookies and how to change your preferences, please refer to the “Cookie Policy”.

The types of Personal Data that may be collected from Users include:

1. Data provided directly by the User:
• Identification and contact data: first name, last name, email address, postal address, phone number;
• Personal information added to the User’s account: date of birth or other demographic data;
• Transactional data needed for order processing: billing, delivery, and order information, delivery and billing addresses, phone number, payment information (e.g., credit card number, expiration date, CVV, authorization number), and purchase history;
• Preferences and commercial history: size, preferred colors, previous purchases.
2. Data collected automatically:
• Login data: login credentials, passwords;
• Browsing data: date and time of connection and/or browsing, browser type and language, IP address, location and geolocation data.

Any other information that the User may communicate to GERMAINE GUÉRIN through contact forms or customer service interactions.

These Personal Data are necessary for the purposes outlined in Article 1.3. Failure to provide such information may delay or prevent the provision of services or products.

No sensitive personal data are collected (e.g., data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, or sexual orientation).

In certain cases, GERMAINE GUÉRIN may collect information that a User provides about third parties. Such data will be used solely for order fulfilment and will only be used for marketing communications if those third parties have opted to receive them.

1.3 Purpose of Collection

The Personal Data of Users is collected and processed by GERMAINE GUÉRIN in order to:

• Provide the services available on the Site;
• Create and manage customer accounts;
• Send Users, with their prior consent, information about offers and news (newsletters, special offers via mail, email, phone, or any other preferred communication channel);
• Process and fulfil orders, manage deliveries and customer service;
• Handle information requests;
• Comply with legal obligations applicable to GERMAINE GUÉRIN;
• Ensure the proper functioning and continuous improvement of its services;
• Manage User rights requests.

(these purposes are hereinafter referred to collectively as the "Purposes").

1.4 Retention Period

In accordance with legal requirements and applicable Regulations, GERMAINE GUÉRIN retains Users' Personal Data only for the time necessary to achieve the aforementioned Purposes.

1.5 Data Recipients

The following parties may have access to the Personal Data:

• Authorized staff of GERMAINE GUÉRIN;
• Hosting service providers;
• Authorized staff of subcontractors (e.g., newsletter providers, audience analytics services, secure payment service providers, anti-fraud providers);
• Third parties placing functional cookies;
• Judicial or administrative authorities upon formal request to comply with legal obligations.

1.6 Transfers Outside the EU

If Personal Data is collected or stored in a country outside the European Union (EU) and European Economic Area (EEA), GERMAINE GUÉRIN undertakes to ensure an adequate level of protection in accordance with the Regulations.

1.7 Security Measures

As Data Controller, GERMAINE GUÉRIN commits to implementing all appropriate technical and organizational measures to preserve the confidentiality and security of Personal Data and to prevent their alteration, loss, or unauthorized access, in compliance with the Regulations.

1.8 User Rights

Users have the following rights regarding their Personal Data, in accordance with the Regulations:

• Right to information;
• Right to access and rectify inaccurate, incomplete, or outdated data as promptly as possible;
• Right to erasure and the prohibition of further processing under the conditions defined by the GDPR;
• Right to restriction of processing;
• Right to data portability in a structured, machine-readable format and the right to transfer that data to another controller;
• Right to object to processing, unless legitimate and compelling reasons prevail or for the establishment, exercise, or defence of legal claims;
• Right to lodge a complaint with a supervisory authority (in France, the CNIL) in the event of a violation of the Regulations;
• Right to withdraw consent at any time where processing is based on consent;
• Right to define directives concerning the storage, erasure, and communication of Personal Data after death.

Users may exercise these rights by contacting GERMAINE GUÉRIN at:

• Email: contact@germaineguerinparis.com
• Postal mail: GERMAINE GUÉRIN, 12 Square de Clignancourt, 75018 PARIS, France

GERMAINE GUÉRIN reserves the right to request proof of identity (e.g., a copy of an identity document) when handling such requests.

If, after contacting GERMAINE GUÉRIN, a User considers that their rights have not been respected within the legal time limits, they may file a complaint with the CNIL:

• Online: https://www.cnil.fr/fr/plaintes
• By mail: CNIL - Service des Plaintes - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, France

1.9 Opting Out of Newsletters and Targeted Marketing

Users may withdraw their consent at any time and request to stop receiving marketing communications about Germaine Guérin offers, news, or events by clicking the unsubscribe link included in every email.

1.10 Links to Third-Party Sites

The Site may contain links to third-party websites. GERMAINE GUÉRIN is not responsible for how these sites process personal data. Users should consult the privacy policies of those sites independently.

1. Cookie Policy

"Manage your cookie preferences"

2.1 Cookies

Definition:
A cookie is a small text file stored on the User's computer, tablet, or mobile device, allowing data to be recorded and tracked in relation to their use of the website. Cookies are managed via your internet browser.

By continuing to browse the GERMAINE GUÉRIN website, the User consents to the use of cookies and acknowledges having understood the terms of this policy.

Users can update their preferences at any time by visiting the “Manage your cookie preferences” section.

2.2 Use of Cookies

Cookies are used by GERMAINE GUÉRIN for statistical purposes, in particular to improve and personalise the User experience and overall performance of the Site.